Happy Clients Are The Key To My Success!
The purpose of my email is to let you know what a wonderful job Gracie Goins did in getting our two homes sold (closed on the same day!!)
You could not ask for a more professional, knowledgeable, pleasant, (the list would go on and on) (all positive) person to work with.
The complexity of getting both our homes sold should speak for itself, two of everything, but each one was done with precision and professionalism.
The best part is Gracie is genuinely a very nice person, she is good at what she does and walks you through each step, answers all questions in a timely manner and I would recommend her to anyone.
I think one realtor made a comment about her selling our rental property, I don't know the exact term (it was a rental that needed some TLC) but I thought she paid just as much attention to the smaller house as she did our primary home. It was a whatever it takes to get the job done.
I like that she can poke fun at herself when we had to work with dotloop, but that is what you get, a real honest professional that you can trust and you feel comftorable through the process.
Gracie is the best.
Now that my family and I are happily settled in our new home, I am writing this letter to inform you of one of the best experiences I have had working with a salesperson.
Gracie Goins started working with me four months prior to joining a company in North Carolina. Even though I told her I wasn't sure if I would be accepting a position in Charlotte or Raleigh, that didn't stop her from doing a comprehensive job in finding the right home for my family.
The reason Gracie is so exceptional, is because she fosters a heartfelt interest in the people she assists. She becomes sincerely involved in you and the other people who are part of the decision making process. It soon became evident why so many people care about Gracie! She listens to what is important to you, then found homes in neighborhoods according to what we needed. Because she listened, and was patient, we found our home and were ready to purchase as soon as the job process was complete.
Gracie remains a close family friend and still wants to know if there is anything she can do to make our new home/life in Raleigh a comftorable one.
I challenge anyone to find a professional that offers this kind of service during these days of "what's in it for me" mentality.
Thank you Gracie for who you are and putting my family first.
Please feel free to have prospective clients interested in working with Gracie contact me.
We are writing to let you know how pleased we were with the quality of service we recently received from one of your agents, Gracie Goins. We were moving from Cincinnati and really had no idea where we wanted to live in the Raleigh area. Gracie wasted no time in getting us acquainted with the different towns and homes, within the area, with consistent e-mails and phone calls. She really paid attention to what we were looking for in a home and concentrated on our needs. We spent three full days looking at homes from one end of Raleigh to the other. Gracie never lost her patience or focus, always reassuring us that we would find the "perfect" home for our family. We ended up buying in an area that Gracie thought was for us from the very beginning, but she knew that we had to see everything that was out there before we came to the same conclusion. Gracie was with us every step of the way, always offering her help in whatever we needed. Not only did she treat us like important clients but she treated us like family, that is something we will always be grateful for. Without Gracie's patience and knowledge, this process would have been so much more stressful. We are so thrilled with our new home and will always recommend Gracie whenever the opportunity arises.
I just wanted to thank you again for everything you did for me to be a homeowner. You are very professional and kind. I would recommend you to anyone who's looking to buy a home. It's still hard to believe that I own a house now. I am very excited and motivated in many ways.
I want to tell what wonderful experience my wife and I had buying a home this past September in Stonehenge Park.
Our agent was recommended to us by our son, who could not say enough about his experience working with HPW and we are so happy that he did.
We have bought and sold homes in seven states and we have never had such a professional and satisfying experience as we’ve had with him. He was very proactive in every stage of the sale. His follow up is impeccable, not to mention probably the most courteous and nicest person we’ve dealt with. We live in Montgomery Alabama and most of this sale was done long distance so you can imagine the strain trying to deal with everything 500 miles away. He took that strain away and made this very pleasurable.
You need to make sure you hang on to him, someone of his integrity and work ethic is hard to come by these days.
I can't thank you enough for how you handled all of this. I have to say this has by far been the most stressful time in my whole life, and you gently did everything possible to reduce that stress and make this go smoothly. You are not only good at what you do, but also a gentleman and a pleasure to work with. Thank you for everything, and you will come highly recommended from me to everyone I know.
What a GEM!! I'll try to convey how PLEASED AND SATISFIED I am with the TOP NOTCH SERVICE your HPW agent provided me not only during but also after the transaction.
Her thoughtful, and innovative approach to a ratified contract enabled me to purchase my home. She made THE DIFFERENCE and is still doing so today by her follow ups and offering her assistance wherever needed.
She personifies the Coldwell Banker Howard Perry and Walston motto!
I would MOST DEFINITELY refer her to my family and friends.
A MOST GRATEFUL CLIENT
Our Coldwell Banker Howard Perry and Walston agent was the BEST Realtor we have ever worked with. Not only was she extremely knowledgeable of the area but she was very responsive to our needs and timeline. She always gave sound advice and also, didn't bug us to death when we said we just wanted time to think. She is extremely patient and understanding. She has an eagle eye when it comes to critiquing homes, properties and neighborhoods. With her in the lead, we were able to find the PERFECT home for us, in the PERFECT neighborhood and of course the PERFECT location! I'm handing out her business card to all my friends!!!
My name is Mike Pellegrini and I am writing to you to let you know what a wonderful agent you have in your office. She worked very hard for months to help me find the home of my dreams. She is professional, courteous, knowledgeable, and caring. I could not have asked for a better agent to guide me through the daunting home buying process. I think she was more nervous than I was as settlement approached. Not because she feared the process but because she really cared that I found that right home, in the right neighborhood at the right price. And I am happy to say that I did. She is a true credit to HPW and I thank her for all that she has done.
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